TERMS & CONDITIONS
Effective Date: June 28, 2025
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Please read these Terms and Conditions carefully before using the website namosanctuary.com, owned and operated by NAMO Sanctuary. By accessing or using our website, you agree to be bound by these Terms and Conditions. If you do not agree with any part of these terms, you may not access the website.
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1. Intellectual Property
1.1 Ownership: All content on namosanctuary.com, including but not limited to text, graphics, logos, images, videos, audio clips, and software, is the property of NAMO Sanctuary and is protected by copyright and other intellectual property laws.
1.2 Limited License: You are granted a limited, non-exclusive, non-transferable license to access and use the content on our website for personal, non-commercial purposes. This license does not permit you to modify, distribute, reproduce, display, or exploit the content in any way without our prior written consent.
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2. User Obligations
2.1 Compliance: By using our website, you agree to comply with all applicable laws, regulations, and these Terms and Conditions. You are solely responsible for your use of the website and any content you submit or post.
2.2 Prohibited Conduct: When using our website, you must not:
– Engage in any illegal, fraudulent, or harmful activities.
– Violate the rights of others, including their intellectual property rights.
– Interfere with or disrupt the functionality of the website.
– Transmit any viruses, malware, or harmful code.
– Attempt to gain unauthorized access to any part of the website or its systems.
– Use automated means, such as bots or crawlers, to collect information or engage in any form of scraping or data mining.
– Impersonate any person or entity or misrepresent your affiliation with one.
3. Disclaimer of Warranties
3.1 Use at Your Own Risk: The website and all content are provided "as is" and "as available" without any warranties of any kind, either express or implied.
3.2 Accuracy of Information: While we strive to provide accurate and current content, we do not guarantee the accuracy, completeness, or reliability of any information presented. We reserve the right to update or modify content without prior notice.
3.3 Third-Party Links and Content: Our website may contain links to third-party sites or display third-party content. We do not endorse or assume responsibility for such content. Interactions with third parties are solely between the user and the third party.
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4. Limitation of Liability
To the fullest extent permitted by law, NAMO Sanctuary and its affiliates shall not be liable for any direct, indirect, incidental, consequential, or special damages arising from your use of the website or its content.
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5. Indemnification
You agree to indemnify and hold NAMO Sanctuary and its affiliates harmless from any claims or damages resulting from your use of the website or breach of these Terms and Conditions.
6. Modifications to the Terms
We reserve the right to modify these Terms and Conditions at any time. Changes will be effective immediately upon posting. It is your responsibility to review them periodically.
7. Privacy and Data Protection
NAMO Sanctuary is committed to protecting your personal data in accordance with applicable privacy laws. Your data will be used solely for purposes related to your interaction with NAMO Sanctuary and will not be shared with third parties without consent.
8. Booking, Cancellation, and Package Policy
8.1 Class Cancellations and Rescheduling: All class cancellations must be made at least 24 hours in advance to be eligible for rescheduling. Cancellations made with less than 24 hours’ notice will be considered completed and cannot be rescheduled. We do not offer refunds under any circumstances.
8.2 Package Validity:
– 10-class packages are valid for 2 months from the date of purchase.
– 5-class packages are valid for 1 month from the date of purchase.
No extensions will be granted after the expiration date. If a class is booked using a package and the participant does not attend, the session will be marked as used and cannot be recovered.
8.3 Refunds: We do not offer refunds on packages or missed classes. In exceptional cases such as medical emergencies or unforeseen circumstances, NAMO Sanctuary may assess the situation individually. Supporting documentation may be requested.
8.4 Private Session Cancellations: Cancellations for private sessions must also be made at least 24 hours in advance. A 10% fee may be retained for calendar blockage. Refunds, when applicable, will be processed within seven (7) business days.
8.5 Advance Booking Required: All classes and private sessions must be booked in advance to ensure availability and proper preparation.
8.6 Exceptions: In cases of medical emergencies or events beyond your control, please contact NAMO Sanctuary at connect@namosanctuary.com or via Instagram DM @namosanctuary. We will review each case individually to provide a fair alternative when possible.
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By using this website and participating in NAMO Sanctuary activities, you acknowledge and agree to comply with these Terms and Conditions. Non-compliance may result in the restriction or termination of your access to services at the discretion of NAMO Sanctuary management.